Glossary · Metrics

What are concurrent viewers?

Concurrent viewers is the number of people watching a service's video at the same moment. The highest value reached, peak concurrency, determines how much streaming capacity the service needs.

How concurrency is measured

Players report regularly while they are playing. Counting the sessions that reported in the same short interval gives the number of concurrent viewers. The figure is tracked over time and the peak is recorded for each day, event or month.

Concurrency for on-demand and live

On-demand viewing is spread across the day, so peak concurrency is a small share of the audience. As a rough guide, a few percent of monthly active users watch at the busiest moment of an ordinary evening.

Live is different. Everyone arrives for the same start time, so a large share of ticket holders or subscribers may be watching at once, and most of them join within a few minutes. Plan capacity for a live event from expected attendance, not from on-demand history.

Why it matters

For example, 5,000 concurrent viewers at an average of 4 Mbps is 20 Gbps of delivery at that moment.

  • Capacity: sign-in, entitlement and DRM license systems must absorb the peak
  • Bandwidth: peak concurrency multiplied by average bitrate is the peak delivery rate
  • Cost and plan limits: platforms commonly set a concurrent-stream allowance per tier
  • Quality: buffering and failed starts appear first at the peak

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FAQ

Concurrent viewers, answered.

More definitions in the streaming glossary.

Planning a streaming service?
Is concurrent viewers the same as total views?

No. Total views counts every playback over a period. Concurrent viewers counts how many were watching at one instant. A video with a million views may never have had more than a few thousand people watching together.

How do I estimate peak concurrency for a live event?

Start from tickets sold or the subscribers likely to attend and assume most of them watch at once. Add headroom, because sales in the final hour and shared links can push the peak above the forecast.

How is this different from a concurrent stream limit?

A concurrent stream limit caps simultaneous devices on one account. Concurrent viewers is the total across the whole service.

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