Glossary · Pricing & billing

What is carrier billing?

Carrier billing, or direct carrier billing (DCB), is a payment method that charges a purchase to the customer's mobile phone account. The amount is added to their monthly bill or deducted from their prepaid balance, so no card or bank account is needed.

How carrier billing works

At checkout the viewer chooses to pay by phone. Their number is detected from the mobile network or entered and confirmed with a one-time code. The mobile operator charges the account and passes the money, less its share, to the service, usually through an aggregator that connects to many operators.

Where it matters

Carrier billing matters most where few people hold cards and most mobile accounts are prepaid, which includes much of South and Southeast Asia, Africa, the Middle East and Latin America. In those markets it can be the difference between a viewer being able to pay and not.

It suits small, frequent payments: daily or weekly passes fit a prepaid balance better than a monthly charge.

The trade-offs

  • High fees: the operator's share is far larger than a card processor's
  • Slow settlement: payouts can take weeks or months
  • Failed renewals: a prepaid balance is often too low on the day
  • Limits: operators cap how much can be charged per transaction and per month
  • Integration: each country and operator is a separate agreement

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FAQ

Carrier billing, answered.

More definitions in the streaming glossary.

Planning a streaming service?
What does DCB stand for?

DCB stands for direct carrier billing.

How much do mobile operators take?

It varies widely by country and operator, and is typically a much larger share than card processing. Get terms for each market before pricing a plan around it.

Is carrier billing the same as a telecom bundle?

No. In a bundle the operator sells your service as part of its own plan. With carrier billing the customer buys from you and the operator only collects the payment.

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