Glossary · Platform

What is offline viewing?

Offline viewing is a feature of a streaming app that lets a viewer download a title to their phone or tablet and watch it later without an internet connection. The download stays encrypted and playable only inside the app.

How offline viewing works

The app downloads the video at a chosen quality and stores it in encrypted form. It also obtains an offline license, which holds the decryption key and the rules for that download. The file cannot be opened, copied or played outside the app.

When the device is next online, the app renews licenses, reports what was watched and removes downloads that are no longer permitted.

The rules a download carries

  • Expiry: how long a download may be kept, for example 30 days
  • Playback window: how long the viewer has to finish once they start, for example 48 hours
  • Device limit: how many devices on an account may hold downloads
  • Title rules: some titles are excluded because the rights do not cover downloads
  • Subscription status: downloads stop playing when the subscription ends

Why offer it

Downloads let people watch while commuting, flying or in places where mobile data is expensive or unreliable. In markets with costly data it is often the main way a mobile audience watches at all.

It is commonly used as a reason to upgrade, reserved for a higher tier. Check your licenses first: download rights are frequently granted separately from streaming rights.

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FAQ

Offline viewing, answered.

More definitions in the streaming glossary.

Planning a streaming service?
Can downloaded videos be copied to another device?

No. The file is encrypted and its license is bound to the device and app that downloaded it, so a copy will not play elsewhere.

Does offline viewing need DRM?

For licensed content, yes. DRM provides the persistent license that enforces expiry and prevents the file being played outside the app.

Is offline viewing available on smart TVs and the web?

It is essentially a mobile feature. Phones and tablets are the devices people carry out of coverage, and they have the secure storage that downloads rely on.

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