Glossary · Pricing & billing

What is a per-subscriber fee?

A per-subscriber fee is an amount a streaming platform vendor charges each month for every paying subscriber on your service, usually on top of a base plan. The total grows in step with your audience.

How a per-subscriber fee works

The vendor counts your active paying subscribers at the end of each month and multiplies by the fee. Fees of around $0.50 to $1 per subscriber are common. Some vendors include a number of subscribers in the base plan and charge only above it.

What it costs as you grow

The fee looks small against a single subscription and large in total. At $1 per subscriber, 1,000 subscribers costs $1,000 a month, 5,000 costs $5,000 and 20,000 costs $20,000, whatever those subscribers pay you.

It also weighs most on low-priced plans. A $1 fee is 10% of a $10 plan but a third of a $3 plan, which makes localized pricing in lower-income markets hard to sustain.

Per-subscriber fee vs flat pricing

To compare vendors, work out the total monthly cost at the subscriber count you expect in a year, including delivery, apps and any cut of one-time sales, not the cost on day one.

  • Per-subscriber: low cost at launch, rising without limit as you grow
  • Flat tier: a fixed monthly price that includes a set number of active users
  • Usage-based: you pay for what is delivered, such as CDN traffic and storage

Last reviewed

FAQ

Per-subscriber fee, answered.

More definitions in the streaming glossary.

Planning a streaming service?
Are free users counted in a per-subscriber fee?

Usually only paying subscribers are counted, but definitions differ. Check whether trials, free accounts and subscribers who paused are included.

Is a per-subscriber fee ever the better option?

For a very small service it can be, because cost stays close to zero until subscribers arrive. Find the subscriber count at which a flat plan becomes cheaper and how soon you expect to pass it.

How is pricing by monthly active users different?

A tier that includes a block of active users has a fixed price until you outgrow the block, and it counts people who used the service rather than charging a fee for each paying subscriber.

Ready to own the screen?

Tell us what you are launching. We will walk through the platform and map the path to go-live around your catalog, markets and revenue model.